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Google Rating

4.8

Based on 212 reviews

Edwards Heating & Air

4.8

Lenny Joyner

18:20 21 Jan 22

Billy was great and went beyond ... what a professional

Ee Family

19:19 16 Jan 22

Always very responsive. When the crazy Georgia weather gifted us with 70's and 80's in December, we turned on the AC and found that our main floor unit went to be with Jesus. Called Edwards and had a rep onsite within a few days (luckily temperature went back down so we weren't in desperate need of the AC). We got a replacement within a week. Edwards has been taking care of our HVAC maintenance since we bought the house and they have done a bang up job. Of course they've got a good portion of our money 💰 since we've moved in, but that's what goes with home ownership, right? I highly recommend them for your HVAC needs.

Lesley Black

04:07 07 Jan 22

tbrundage 19

23:31 02 Jan 22

Sharon Shearod

14:34 21 Dec 21

Brian Morrow

15:36 23 Nov 21

Jeremy was friendly , knowledgeable and competent. Luckily ,our heating issue was an easy fix. He answered all of my questions patiently and fully. He is a fine representative of Edwards heating and air.

mirage20059

20:25 16 Nov 21

Edwards has always been my go to since I moved to the Acworth area in 2014. The guys are always super friendly, knowledgeable and informative. Dwayne usually services my home. Today I had Jeremy and he was great. Got my heat up and working in no time at all. Great at explaining what was going on and helpful all around. Thank you guys!

K C

04:37 13 Nov 21

Perry Ballard

12:55 11 Nov 21

Freda

21:04 29 Oct 21

I called today about a potential issue with my thermostat and also to schedule maintenance. The person I spoke to on the phone was very helpful and sent a tech to my home the same day. Jeremy came out and he was fabulous! He was polite, professional, personable and knowledgeable! Great representation for the company!

Amanda Howell

00:37 29 Sep 21

I found Edwards through the recommendation of a friend, and I’m very pleased with them so far! Today was my first HVAC maintenance appointment, and James was the technician. He was great about explaining everything and what needed to be replaced now and what could wait. I’m looking forward to working with Edwards again!

Colleen Nielsen

06:36 23 Sep 21

Edwards Heating & Air took care of all my HVAC needs for my home (also my business office) for three years before I relocated. I'd owned my home for 20 years, and I'd used a number of local HVAC service companies - Edwards beats them all hands down! Rates are reasonable and the service techs are amazing - very customer service focused, knowledgeable, and thorough. I highly recommend them!

Vanessa Hodges

15:42 04 Sep 21

Great customer service, fast appointment times, reasonable rates. I call them every time I have an issue with my AC or Furnace.

Cheyanne Richert

01:07 16 Aug 21

Buffy Wilkerson

22:22 14 Aug 21

Mark Hilliard

13:50 12 Aug 21

James Knox is excellent. He explains everything thoroughly - making sure that I understand each item that he’s checking, adjusting, or repairing.We will happily continue using and recommending Edwards Heating & Air.Mr. Knox is a great representative for your company. His customer service is way above average and he explains everything with the heart of a teacher.

George Kovats

16:30 31 Jul 21

Honestly above board, thorough work, good crew. Happy with their work.

the hmh famliy

14:24 30 Jul 21

Kimberly LePage

17:02 25 Jul 21

Have no complaints. People o. The phone super nice and helpful. Guy came to my house on a Sunday. Fixed it all up.Super good price. Extremely grateful!

Angela Chen

16:18 13 Jul 21

Omg. No words to describe how great James Knox is. My husband had surgery and the night before he was scheduled to be discharged, our air went out. Both units not working. I was a wreck. Edwards came highly recommended, so I called them. James came, did a thorough job explaining our choices, fixed the downstairs unit, gave us options about the upstairs unit, was helping us stay positive in the midst of my husband’s moaning and groaning for pain. He was exactly what we needed at today. Reassuring, understanding, effective and efficient. Made our day. I will never have to look in yellow pages or Yelp for an HVAC guy again ! Thank you James. You went above and beyond.

Brian Smith

17:59 09 Jul 21

James came out today in a very timely manner and was very helpful and taught me a lot about my own AC unit. I appreciate the service and will definitely be using them again. As a first time home owner and only being in the house for a little over a year I really appreciate the information and time James took explaining things out to me so I understand how the unit works better.

Gregg Peck

16:40 11 Jun 21

I want to take a moment and share my experience with Edwards Heating & Air and their technician James. This was my first time using their services. My air wasn’t cooling like it should. Georgia, June, no air, no good. I looked at many companies and many customer reviews. All the reviews for Edwards were great with one exception, literally, just one. I decided to call and make an appointment. I’m glad I did. They got me setup for same day service. I didn’t expect that. It’s that Georgia, June, no air thing. When the tech arrived I told him what was happening. James diagnosed the problem and had it fixed within 30 minutes. He explained what he found and what the fix would be. Then James told me how Edwards could reduce today’s bill as well as my long term costs. This would help extend the life of my cooling and heating system. I got same day service, a quick repair, a great tech, savings, and long term protection for my cooling and heating systems. I highly recommend this company. I will be using them for a long time.

David Denkman

14:37 04 Jun 21

Michael and Josh were great. They replaced the necessary parts to get my AC unit back functioning. They took time to explain what needed to be done. I felt well taken care of. Thank you! Great Job.

Hal Roupe

18:33 28 May 21

I would not recommend Edwards heating and Air. The guy showed up 3 hours late. And wanted to scam us, no one should have to pay for the supplies to run a test especially when it's a couple thousand.

S. Reid

01:01 28 May 21

We were referred to Edwards by one of our neighbors who has been a Customer for many years. We really appreciate the awesome work of Technician James K and we hope the beginning of a long term partnership.

Beverly Marshall

18:40 17 May 21

Shavanda Simmons

13:34 13 May 21

Edward's Heating and Air are always professional, courteous, on time and knowledgeable of the services they provide. Jeff came to my property this morning. I informed him of the issue I was having, and he was able to resolve the issue within minutes of arriving. He was very humble and compassionate!! Thank You Jeff for providing exceptional customer service! You are beyond appreciated!!

Erika Gallman

21:25 10 May 21

James was thorough and honest. Thank you for fixing the A/C!

J. DANIEL Selby

14:05 10 May 21

I have been a loyal customer since 2004. The excellent service, quality workmanship, competitive pricing all make for a win, win situation. I trust them as our tech (David Hosemann) has kept our system (Construction Grade) in tip top shape for twelve (12) years with a twice a year inspection and that is incredable. What more can I say except that you can deal with Edwards Heating & Air with complete confidence.

Mike Law

15:35 07 May 21

Very responsive and professional. James was great. I've used them in the past and will use them forever. The AC went out right when it was getting hot and it was fixed the same day. Couldn't ask for more.

Stephen Rahn

19:55 06 May 21

James did a great job diagnosing my issues and getting them fixed in a timely manner. He is very courteous and professional

Scott Nixon

05:05 06 May 21

Jose Agosto

21:02 27 Apr 21

Scott Querry excelled again. He is a top expert who performs flawless ac & heating - system maintenance. Great company. I recommend them frequently to people I know.

Amy Holt

16:36 21 Apr 21

Edwards installed equipment from original construction.They had to come out a few times due to issues we were having and made sure we knew how to use system to the best of its performance. We have kept them as our service provider due to their professionalism, honesty and integrity. When they come for maintenance everyone that has visited our home has been so engaging and during COVID very respectful and making sure we know every service performed to our units. Recommend them to anyone that asks! Thank you for knowing what Customer Service is all about!

Steve Mark

00:50 20 Apr 21

Dwayne has been servicing our HVAC for the past several years. He's very knowledgable and professional. We really appriciate the the effort that he and the rest of the Edwards team put in to keeping us comfortable with a reliable HVAC system. Highly recommended.

D C

13:33 19 Apr 21

Friendly, knowledgeable guys. Great service.

Jarid Goodwill

13:46 15 Apr 21

My experience with Edwards has been perfect thus far. They are easy to do business with and I appreciate the time the techs take to explain what they're doing and why it's important. If you make an appointment, ask for Jeff. He has the experience and expertise needed to quickly diagnose and resolve issues.

cstephenson05

16:14 14 Apr 21

Best pricing for a new AC and heating. We did quotes from 3 different companies! Very nice and recommend them 100 %. They did a great job installing and making sure everything worked correctly and running smoothly before leaving. Even came out to check it when I had a question on a noise I had noticed. No questions asked!!

geary brown

15:40 11 Feb 21

EXCEPTIONAL!.. perfectly describes Edwards Heating and Air services from sales with Tim, to back-office involvement, to installation with crew Mike, Zach, Lee, Jesse, and Chad... couldn't ask for more, couldn't be more pleased. This organization is truly professional. HVAC Industry... please take copious notes!

Kathy Rose

11:33 15 Jan 21

Edwards Heating and Air has always been very professional, I got same day service on a repair. Prices are reasonable, everyone I have dealt with has been professional, courteous. I would definitely recommend

Christy LaMorte

03:53 14 Jan 21

Eric was very informative and helpful! I’ll be depending on Edwards Heating and Air for many years to come.

Steve Mayo

17:37 09 Jan 21

I have had 3 different Edwards techs come to the house. Each one was as courteous, professional and competent as the others. Very fair prices. Highly recommend Edwards!

Thomas Akin

14:56 25 Dec 20

We woke up to our furnace being shut off Christmas morning. Their on call person, Jeff, called me back within 30 minutes and was ready to come out. But first, he walked me through checking the system - and one thawed condensation drain later our furnace was back up and running and Christmas morning saved.

Loretta

03:09 07 Nov 20

Great company, great service. Reliable, informed, trustworthy, well staffed.

Lewis Patterson

14:12 24 Sep 20

I am a new customer & after getting several quotes, I am glad I chose Edwards Heating & Air. I received very good communications from the HVAC advisor Tim, and had great installers, Chad & Matthew, who went through my new HVAC very well with me and answered many questions. They made sure that everything was installed correctly before they left and they properly educated me on the system. I would highly recommend Edward HVAC for a new system, and they do great service work also.

Brandi Miller

22:42 22 Sep 20

From my first encounter with the office personnel, all staff at Edwards Heating & Air were very professional and courteous!At the time of scheduling my appt, the young lady was informative! The technician was on time and very knowledgable! My service was cost effective and executed quickly!Thank you Edwards for getting us back up and running!Sincerly,Customer for Life

jeff Roth

20:27 02 Sep 20

Had a problem with my condensate line; quickly and accurately diagnosed and repaired. i couldn't be happier with the service. I will use this company for any future HVAC issues

gaguy 101

20:01 29 Aug 20

We had to have someone come out when our HVAC stopped working and this cost was recommended. The guy who came out was great. He was able to fix our system by replacement a part he also found out other things were wired wrong and fixed all that while here. He let us know getting a service plan would save on the post and service call but it not high-pressure sales and was up to us to make decision. Would totally recommend Edwards to others.

Vernon Pearson

00:22 24 Aug 20

cody keel

15:17 19 Aug 20

Jeff was fantastic and was able to quickly identify the issue that needed to be addressed. He was also kind enough to provide me with some maintenance tips to prevent the issue from happening again. I will be using Edwards Heating & Air for all of my HVAC needs.

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