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Edwards Heating & Air
Acworth HVAC
Google Rating
4.8
Based on 351 reviews
Edwards Heating & Air
4.8
Joe Miller
18:27 25 Apr 25
Billy was on time, quickly found the issue and my AC is now running great and quiet. Thanks Billy!!
G P
13:34 25 Apr 25
Brian was on time, explained issues thoroughly, and was efficient.
Gregg Leng
12:44 25 Apr 25
Billy was on time and efficient.
Renee Macke
17:42 24 Apr 25
After having 2 other companies come out with no resolve, I finally have answers to the issues with my A/C. Bryan took the time to listen to my issues and thoroughly check out everything, then discuss our options. I would definitely recommend Edwards Heating and Air.
Kimberly Stephens
15:57 24 Apr 25
I am very satisfied with my recent service provided by James. He was prompt, knowledgeable and professional. He completed the work efficiently and was respectful of my property. I highly recommend him.
Charita Denny
18:36 23 Apr 25
I called because our AC wasn't working. Their tech Bryan was in the area and arrived same day within about 40 mins. He did a thorough check and fixed our AC. Great customer service. I would use again.
Ken Green
16:09 23 Apr 25
James did a great job servicing my system. It’s so nice to deal with people I can trust !
carmel ann Sardone
19:32 22 Apr 25
Billy did a great job. He phoned ahead with arrival time, explained the issue and fully resolved it.Appreciate his knowledge and service.
michael rodriguez
15:12 22 Apr 25
They are fantastic. They came to check on my air conditioning repair for the season and they were very detailed with everything. So professional and arrived at the schedule time the appointment was. Bryan was courteous professional and took care of any worries or inquiries I had. Top notch.
Murray Michaels
13:40 22 Apr 25
James was very friendly and did a great jobVery happy with his service today
Karen Allen
20:19 21 Apr 25
Really appreciate Edwards Heating and Air - always on time, explains the work in detail. Had 2 AC installs - was done on time working perfectly. Thanks Michael for the recent maintenance visit - excellent service!
Trang Tran
16:38 21 Apr 25
Mike is great and knowledgeable!
James Hewett
16:48 18 Apr 25
Billy did an outstanding job for our systems for Edward’s. He’s an expert, very friendly. Did a thorough job. Highly recommend Edward’s and Billy.
S
15:48 18 Apr 25
Hayden did an awesome job!! We look forward to working him.
Rosanne Campbell
15:20 18 Apr 25
Brian was friendly, professional and efficient. He explained the checks he did on our system and kindly answered all my questions. 😊
Don Yates
14:31 18 Apr 25
Billy was very knowledgeable and personable. I feel that he did a really good job
Beth Grevengood
13:34 18 Apr 25
Bryan could not have been any nicer! Every encounter I’ve had with this company has been exceptional. If you are in need of a Heating and Cooing company, you should call them!
Monty Allen
02:37 18 Apr 25
Brian Tanner just completed our Spring inspection. Brian was knowledgeable and diligent, and explained everything that he was doing. Very happy with our appointment.
Cheryl Cochran
18:59 16 Apr 25
Bryan showed up on time, with a window, and then a courtesy call 45 min in advance. He didn’t just fix the problem, he went and found the root cause. Very quick - his depth of knowledge allowed him to be diligent and impactful very quickly. HIGHLY RECOMMEND!
Carl Van Acker
14:27 16 Apr 25
James Knox just provided the HVAC services; he was very professional and knowledgeable with the system. He was extremely friendly, and I will always request him when any service is needed, plus I will recommend him to my neighbors for service on their HVAC systems.
Joseph Osam-Pinanko
16:57 15 Apr 25
Billy was very good explaining into detail what went wrong with our AC that was not working. Thanks for coming.
Teresa
16:46 15 Apr 25
We moved to a new home last summer and just had Edward's come out today for our first yearly maintenance. I am so pleased with the service. Hayden was polite, patient and thorough. I had many questions since we have 2 traditional systems and one heat pump system. One of the traditional systems is a complicated (but efficient) Carrier Infinity. He answered all of my questions and did an exceptionally thorough job on inspecting and adjusting all of the units. I also had him install a new programmable thermostat in place of an old manual one.I will surely keep Edward's as my heating and air company for future maintenance, repairs and replacements. From my experience, I highly recommend them.
Diane Tidwell
15:45 15 Apr 25
Brian (Tanner) did an excellent job today.
Dan Fitzpatrick
14:56 15 Apr 25
Excellent service with the technician, Billy C. Consistantly great service each time and we will continue using Edwards. We will continue to refer Edwards and specifically Billy.
Richard Stregowski
14:41 10 Apr 25
Bill did a thorough job inspecting our HVAC system
Gary Stewart
22:56 08 Apr 25
My HVAC unit went offline, so I reached out to Edward’s for help. Billy came out to service the unit and had it up and running in just 15 minutes. He provided excellent service and even took the time to explain how to register my unit. I also signed up for their yearly service plan. If you need HVAC service, I highly recommend giving Edward’s a call!
Amy Gibbs
16:27 06 Apr 25
Mike came out on an emergency weekend visit and fixed our unit quickly and for a fair price. Will definitely use this company again!
Bob Dyer
00:00 04 Apr 25
I’ve used Edward’s for several years. They are always friendly and offer quick, and many times, same-day service. The techs are always respectful and take time to share as much information as they can. I would surely recommend them to others who are looking for a dependable service.
Brian Welch
15:44 03 Apr 25
David is knowledgeable, thorough and a true pro. 👍👍
Tammy Lopez
14:33 31 Mar 25
Arrived on time, explained everything in detail
Kisa Huenink
13:02 28 Mar 25
Bryan was excellent!
Jeff Howard
16:16 27 Mar 25
Billy is very professional and his expertise is top notch! If you want honesty and superior service, ask for him!
Clayton Green
16:23 26 Mar 25
Billy was very professional
Cohen Biles
18:55 17 Mar 25
James is the best technician EVER!
Gary Poulos
18:36 13 Mar 25
James did an excellent job. Not only did the service on the units, but took the time to repair a couple of other things before they caused a problem. He also helped us with a programming issue that we were having trouble with on the thermostats. Highly recommend Edwards Heating & Air
Mary Bedingfield
19:08 28 Feb 25
On time, thorough and very friendly!
Raja Shekar Reddy Mallela
18:40 21 Feb 25
Thank you for quick response and explanation on hvac working Hayden. It was nice meeting you.
Fred Rella
15:04 07 Feb 25
Brian, the lead tech,was exceptional. I observed his actions and concluded this man cares about doing the right thing for his fellow man. I witnessed Brian looking at my installed heating air equipment and pointing out mistakes made and writing up a repair order to correct the initial equipment installation for my new build residence.This person take professional pride in his work and truly cares about people.
Sean Boyd
16:17 06 Feb 25
I get so nervous when something occurs to our HVAC unit because I don't understand any of it. Mike came out to our house today and was so awesome to work with. He explained everything in easy to understand non-HVAC language. Super nice guy and really appreciated him explaining how we can service some of this on our own periodically. Thanks again!
Ri New
12:14 02 Feb 25
Mike with Edward’s fixed my unit right up safely, completely and quickly. He was such a pleasure to meet. Thank you!
Liam Zhou
00:18 20 Jan 25
I recently had an unfortunate experience with Joe from Edwards Heating & Air in Horsham, PA, while assisting a neighbor with an AC issue. Joe’s attitude was incredibly unprofessional and rude, which overshadowed the situation we were trying to resolve.When I approached him as a translator, explaining my role as a neighbor, Joe immediately dismissed me. His aggressive demeanor was shocking, as he claimed I had caused the problems and expressed his frustration about having to work on the weekend. While I understand that weekends can be challenging, it’s essential for a contractor to maintain a level of professionalism, especially when they are receiving overtime pay.Instead of engaging in constructive dialogue, Joe responded with hostility, stating he didn’t care and blaming me for the issues at hand. This kind of behavior not only reflects poorly on him but also on the company as a whole. If you choose to work in customer service, it’s crucial to be courteous and respectful, regardless of the circumstances.I urge Edwards Heating & Air to reconsider their employee selection and training processes. It’s vital to have team members who can handle stress with professionalism and treat customers—and their neighbors—with respect. Unfortunately, my experience with Joe will make me think twice before considering their services again.
Arcavore
17:37 11 Jan 25
Excellent service from these guys every time. Thank you for your help during this crazy weather. I will absolutely be back and I will recommend you to everyone. - William on Woodstock rd.
Sheila Vance-Tisby
15:15 07 Jan 25
Mike came out this morning and got my head back on track within 15 minutes. He gave tips on how to heat this three level home without a headache. he explained everything easily and put my mind at ease! Thank you Mike!
Jessica Brock
14:10 03 Jan 25
I had a great experience! Mike came in, introduced himself, and was very professional throughout the entire process. He took the time to explain what he was doing and why, which I really appreciated. He's diligently keeping my old furnace running smoothly, and I'm grateful for his expertise.
Amy Drummond
18:31 26 Nov 24
Edwards Heating & Air is the company you want to call when you need service. Billy Carter was my technician. He called to let me know he was on his way. He was waiting for me when I arrived home. Billy was professional, courteous, patient in answering all of my questions, and knew exactly what to look for and fix. He made my day when my unit only needed a capacitor and that he had it on his truck. My unit is 20 years old. That is service! Edwards Heating and Air is who I will be calling from now on! And I highly recommend you call them as well and be sure to ask for Billy Carter!
Alexis Howell
19:56 18 Nov 24
Ken was absolutely amazing. Not only did he fix my heating problem, but he also changed my filter, provided tips on maintaining the best temperature in my house, and advised on how often I should change my filter given that my home is in a new construction community. As a first-time homeowner, I truly appreciated the time he spent helping me understand the heating and air components of my home. Five-star service!
Jeff K
21:55 17 Oct 24
I want to thank Edward's. For resolving my no heat problem when the temperature dropped drastically. The technician who arrived at my residence was extremely knowledgeable and very competent and able to diagnose the problem in a minimal amount of time. The Technician JEREMY was outstanding and I will always request him in the future. Once again thank you Edward's and especially Jeremy who Is a major asset to your organization
Leesa Young
15:21 09 Oct 24
Billy Carter serviced our Mini Split today. I was very dirty and he took care of everything. He was on time and professional. Thank you Billy. Leesa Young
Myrca Ceran
21:43 07 Oct 24
Jeremy Carter is one of the best technicians I’ve ever had! He knows his stuff, is super informative and takes the time to educate his customers as well. He was incredibly pleasant to talk to and be around and it’s clear he’s passionate about helping people. Thanks, Jeremy!!
Carla S
02:53 01 Sep 24
Thanks Jeremy for making it to my house tonight, fixing my unit and getting my air back on. It was a late night for you, but we appreciate the great service and even happier we don't have to make it through another night without air.Carla
