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Google Rating

4.8

Based on 266 reviews

Edwards Heating & Air

4.8

April Mitskewicz

22:39 19 May 23

Highly recommend, we have used them for a few years now and the service is always outstanding.

Dominik Schneider

23:19 18 May 23

Thank you so much I called Kim service manager and she did great with the appointment all on time Chad the service technician was above and beyond to service my ac

Elliotte Baik

14:52 16 May 23

I used this company to fix my HVAC unit because they were the ones that installed it for the previous owner. I even enrolled in their seasonal maintenance program. Whoever worked on my system did not tuck all the wires in and caused a short causing me to replace the capacitor, condenser fan, and defrost board (based on new invoice). I would not recommend this company to do quality work and definitely not enroll in their maintenance program.

Susan clark

16:00 13 May 23

Billy came out and was awesome! He fixed our problem immediately and we really liked him! I give him 5 stars if that is the BEST

Joyce Mannarino

23:30 11 May 23

While in the midst of trying to sell our house and being blown off by another HVAC company we called Edwards. Billy the tech showed up and repaired our unit. Such a professional company. Thank you for the quick response.

Cheryl Ferguson

19:50 03 May 23

The day after we moved in the AC stopped working. Not great when you're moving heavy boxes and appliances 😅 James was friendly and efficient! He quickly diagnosed and fixed the problem. We are grateful for his help!

Mark Simonian

21:18 12 Apr 23

Billy Carter just completed our checkup of our HVAC system. Billy’s knowledge and professional skills are tops. He answered several questions, making us more confident in our HVAC system.ThanksMark

Justin Millette

18:47 11 Apr 23

Our technician was Brian. He was punctual, courteous, knowledgeable and friendly. I would absolutely recommend Brian and Edwards heating and air to any close friend or family member. Thanks again!

Lucas Parker

18:27 07 Apr 23

10/10, would recommend. Billy was great. Very personable and patient. Our 9 month old slept thru the entire process. In less than an hour, he quickly diagnosed the issue and explained to me the entire process for transparency. He explained how to extend the life of our condensing unit without being overly pushy or giving me the maintenance sales pitch.

Jibon Deb

19:20 16 Mar 23

Great local business! Called them to set an appointment because my heater wasn't working. They sent out James the next day, and he was awesome. He was able to diagnose the issue right away and get me up and running in minutes. He also checked additional things due to age of the furnace and gave me good tips to keep things running smoothly. They were also very professional and honest. They've instantly become my go to.

Shannon Bogardus

16:00 09 Mar 23

By far one of the best places we got work from. Shout out to Edwards Heating & Air

Donna Tiller

13:45 14 Feb 23

Very reliable and friendly. Explains everything as they go. No hidden surprises.

Luke Francis

17:35 06 Feb 23

Great technicians and quality work throughout my years of experience with Edwards. In their most recent visit, the tech (James) spent a lot of time educating and helping me to address possible concerns before they become bigger issues. This has been a consistent theme with all the techs (Scott, etc) that have visited through our annual maintenance plan. Solid prices on the two furnaces they installed and happy with their workmanship. Appreciate the high bar they set for themselves and the persistent attention to detail. I wouldn't hesitate recommending them.

Nate Mauer

02:57 03 Jan 23

Pradeep Yadav

14:24 26 Dec 22

HVAC decided to break down days before Christmas and a bomb cyclone. I called Edwards and got a next-day appointment.Billy, from Edwards, fixed the issue and even gave me a mini tour of the system, making it less of a black box for me. In the end, I'm a happy customer.

Calvin Wilson

00:04 15 Dec 22

Wes G

13:58 16 Nov 22

Professional, knowledgeable. This is my first year employing Edwards as my HVAC maintenance team. After years of using the larger companies in the area with less than optimal results, I decided to research and find a local company and found great reviews and BBB ratings for Edwards. Glad I was able to locate them. On routine maintenance visits to my home, Edwards provided detailed information on my system and the maintenance work they perform. I feel confident in their technical expertise and highly recommend them. Thanks James and the Edwards staff!

jane astrove-graver

14:42 31 Oct 22

Absolutely great service. Brian my serviceman was very nice, respectful and knowledgeable. I really appreciate the service provided and highly recommend them.

Rhonda Zawistowski

14:12 20 Oct 22

Jeremy was efficient and knowledgeable. He found our heating unit issue quickly, provided us with pictures and fixed the issue right away. I am glad Jeremy was the technician that came to service our heating unit, with his 20 + years of service it is no wonder why he was so amazing!

Kevin Knight

14:18 18 Oct 22

We moved to Edwards a few years ago and they have been heads and shoulders better than our previous ( and well-advertised) HVAC company. They have replaced each of units and did a great job, plus their professional service techs do a great job when they perform a seasonal check up.I highly recommend this family-owned company, they are responsive and professional. 5 Stars!!

Alexandra Zak

19:52 14 Oct 22

Billy is amazing. Super responsive - Perfect service.

dorothy williams

19:13 11 Oct 22

Called Edward's to check my furnace because the heat wasn't coming on. Gentleman called and said he would be here in 15 minutes. Arrived on time and thoroughly checked my system to ensure it was repaired and it was working at least 4 times. Jeremy was awesome.

Adrian Wright

20:56 30 Sep 22

Patrick and Daniel came by and fixed my issue quickly. They are experts and professionals.

Izekial

13:56 23 Sep 22

Jeremy was a great Technician. He was friendly, knowledgeable, funny, and efficient with the service. He answered my questions and provided a great experience for me while getting me back up with my A/C. I'm glad that you guys have folks like Jeremy to help!Thanks alot!Mike T.

Ashanti Floyd

14:01 13 Sep 22

My wife and I, were in the hospital for five days, as we had a newborn baby. We got back home, and the heat wasn’t working. With 3 hours of calling, Bryan came over, & rewired the furnace, & fixed bad wiring on the outside unit. The work he did in such little time, is incredible. The house is very cool now. I’m not calling anyone else to work on my unit. We are very grateful.

Francis Tetteh

16:05 31 Aug 22

Great compony, very professional. I used them for HVAC repair work and i’m glad I did. Their prices are also great compared to other companies I reached out to. I’ll always use this company for my HVAC needs.

Janet

15:12 26 Aug 22

Excellent company and service.

Christina

21:29 16 Aug 22

Billy Carter at Edward's Heating & Air, Acworth was the super hero for the day! Made a call to their office, we had a very sweet rep, Alexis took the request of No AC. Within just a few hours, Billy Carter was on the way. Thank you for being so knowledgeable in your craft. The house is back cooling again. You're the best!!

Kim Scott

02:10 08 Aug 22

I was a long time customer with Edwards and my last service was with Bryan. He diagnosed that my capacitor needed to be replaced to the tune of $222 or the part alone. I looked on Home Depot's website and that part costs $30. Ititerally took him 5 minutes to replace it. When I called the office, I was told that the manager was on vacation. It has been a long time and I have received no call back. I KNOW that I was overcharged and it is sad that this is being allowed to happen.

Bill C

23:19 05 Aug 22

James at Edwards Heating and Air was amazing! Our A/C went out last night and the heat was brutal. I called them this morning and they came this afternoon - already that made them my best friends! James showed me exactly what was wrong and replaced just the part that needed replacement. He also gave me some very good tips on system maintenance. I will never call anyone else for HVAC service!

Real

21:33 04 Aug 22

Absolutely great service at a great price. I rarely gives 5 Stars to any business but the guys at Edwards Heating & AC truly earned it. 🌟 Patrick was professional and very knowledgeable about ac repairs.

David Dekoskie

14:47 04 Aug 22

Reliable and honest

Hal Morrison

11:09 29 Jul 22

My HVAC quit working today around 3pm. I called another company and they said that they were not able to get back to me until August 2nd. So I called Edwards and they were here and repaired my AC by 5pm! Great work Scott! Thanks for the quick response!

temeyin ubani

00:17 23 Jul 22

I had a bad experience with these people.Be careful of them.I had an ugly experience and called to report one of the staff (Bryan) and I was told the manager will get back to me and I am still waiting for an explanation on why I serviced in May and made some repairs paid over $400 and called back because same AC stopped working in July and I was asked to pay $397 again which I did because the house was too hot. please be careful

Dan Brown

13:49 12 Jul 22

Edwards is great. Service techs always call before arriving. I have two systems in my house installed from 2007. The call to edwards have always been resolved on the first visit. The tech Billy Carter is always helpful in explaining the issue and whats need to resolve it and you don’t feel like your being given a story to include services you don’t need.

Adrian Wehunt

16:50 03 Jul 22

I wish I had more stars to give.James came out to my house today, July 3rd 2022, a Sunday, to take care of a bad capacitor. It’s 80 degrees at 9 am outside my small brick home, with no shade, and my pregnant wife is hitting her limit already. So, fully believing it to be a waste of time, I called Edwards, left a message just hoping for something within the next week, and prepared to spend the holiday away from the melting house. James called me back in no time, listened to my situation, and told me he will take care of me TODAY. Within an hour of that call, James appeared and 30 minutes after that my house was livable again. And James even worked with me to help keep the price manageable.James really took care of me and my family today. He went so far above and beyond that I can’t quite thank him or Edwards enough. At every turn, time and time again, Edwards keeps proving to me how awesome they are, and I’m happy to say, it’s a lesson worth learning.Thank you James. I hope your holiday is as awesome as you are!

Pascal Mouchakkaa

22:18 01 Jul 22

Nicole Kibert Basler

15:51 27 Jun 22

We have used Edwards Heating & Air for 8 years now. They are always on time, professional and efficient. Most recently during the June heatwave, Billy came out and diagnosed the problem with our HVAC unit from the street and then quickly fixed it. We are so appreciative.

Michael Mones

20:10 22 Jun 22

James was extremely knowledgeable and informative. I will request that he be my technician every time.

Vanessa Wilson

00:00 18 Jun 22

GG Killian (GGKillian)

18:57 16 Jun 22

I understand how businesses can be busy with heat waves but the lady I spoke with when I called for help was incredibly rude.

Herman McDonough

14:29 15 Jun 22

Dissatisfied with today's visit for routine A/C service. Edward's has only recommended when filters need changing in the past. I usually change them if needed. Today the tech recommends he change them & gets approval from a family member since I could not be at home. My complaint is he did not show them to my relative or get approval for the cost, $132.00 for two filters. These filters cost about half at home improvement stores. I believe Edward's should be more up front about the cost.

cstephenson05

01:15 12 Jun 22

Best pricing for a new AC and heating. We did quotes from 3 different companies! Very nice and recommend them 100 %. They did a great job installing and making sure everything worked correctly and running smoothly before leaving. Even came out to check it when I had a question on a noise I had noticed. No questions asked!!

Michael Beran

18:29 07 Jun 22

James was awesome! He walked me through everything that he did and all of my options as far as improvements I could make to my system. He also gave me some insight into the 2 units in my house, which we did not install and knew little about, so I knew more about their age, efficiency, and what kind of issues I might see in the next few years. 100% would recommend Edwards Heating & Air.

A Teamer

01:02 05 Jun 22

Very knowledgeable and professional ..

vc36228

23:03 02 Jun 22

carlos figueroa

22:14 23 May 22

I called Edward's heating & air to work on my A/C unit and I was met with Billy. He was very professional and he took his time in fixing the problem. This company is absolutely great. Great price and very professional. I will be using their services in the future. Thank you Billy. You guys have a customer for life.

Jason P

17:08 20 May 22

Terrific company and technicians. Did a professional job and explained all clearly. I would recommend this company easily. Thanks Billy for fixing my AC unit quickly!

Melissa Minor

17:56 16 May 22

Terrific service at a reasonable cost. Our tech diagnosed and fixed the problem quickly and efficiently. Brian, our tech, likes dogs (we have two mutts),so that’s a bonus. Thanks, Brian!!!

Steve Cochran

14:36 10 May 22

Technician was very knowledgeable and professional. Paid close attention to all details of his work - excellent!

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Preventative Maintenance Plans

Call us today to sign up or have our comfort advisers answer your questions regarding preventative maintenance plans or also any of our other services!

Benefits of Preventative Maintenance Plans

Preventative maintenance plans have many benefits including:

Peace of mind
Automatic regular inspection service
Priority emergency service scheduling
Servicing of system ensures peak, and also trouble free performance
Lower utility bills
15% discount on any repairs needed during or outside of planned maintenance
Outline of Service

Gas Furnace

Clean and adjust automatic controls
Inspect and also clean burners
Adjust combustion for optimum fuel efficiency
Lubricate as needed
Test for combustion leaks
Test safety shutoff response
Inspect blower assembly, belts, and also alignment
Inspect flue system for satisfactory condition and also operation
Change filter

Air Conditioner/Heat Pump

Clean condenser coil if necessary
Check all electrical connections
Adjust system for optimal cooling
Check for oil and also refrigerant leaks
Check all internal and external safeties
We check blower belt wear, tension, and also the alignment
Check expansion valve and also the coil temperatures
Check refrigerant level
We check the condensate pan and also the drain
Check all defrost cycle controls and also reversing valve operation. Also Includes standard filter change

Conditions:

This contract provides for twice-yearly maintenance visits, and in addition, twice-yearly filter change visits.
Please notify our office immediately of any abnormal operation of your system(s).
We ask that you follow our instructions in the use of your equipment failure to do so could result in damage to the system or poor performance.
We shall not be liable for any losses due to vandalism, fire, flood, or also acts of God.
Under this contract, you agree to permit our personnel the use of common tools such as ladders, etc.
Any additional repairs needed for equipment will not be performed without authorization from the equipment owner.

Call today to learn more about our preventative maintenance plans, repair, installation, and also our other services

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