Carrier Products
Edwards Heating and Air is your local choice for Carrier Products in Acworth, GA and the surrounding areas. Trust our experience.
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Edwards Heating & Air
Acworth HVAC
Google Rating
4.8
Based on 188 reviews
Edwards Heating & Air
4.8
Mike Law
15:35 07 May 21
Very responsive and professional. James was great. I've used them in the past and will use them forever. The AC went out right when it was getting hot and it was fixed the same day. Couldn't ask for more.
Stephen Rahn
19:55 06 May 21
James did a great job diagnosing my issues and getting them fixed in a timely manner. He is very courteous and professional
Scott Nixon
05:05 06 May 21
Jose Agosto
21:02 27 Apr 21
Scott Querry excelled again. He is a top expert who performs flawless ac & heating - system maintenance. Great company. I recommend them frequently to people I know.
Mark Hilliard
15:11 27 Apr 21
James Knox is excellent. He explains everything thoroughly - making sure that I understand each item that he’s checking, adjusting, or repairing.We will happily continue using and recommending Edwards Heating & Air.Mr. Knox is a great representative for your company. His customer service is way above average and he explains everything with the heart of a teacher.
Amy Holt
16:36 21 Apr 21
Edwards installed equipment from original construction.They had to come out a few times due to issues we were having and made sure we knew how to use system to the best of its performance. We have kept them as our service provider due to their professionalism, honesty and integrity. When they come for maintenance everyone that has visited our home has been so engaging and during COVID very respectful and making sure we know every service performed to our units. Recommend them to anyone that asks! Thank you for knowing what Customer Service is all about!
Steve Mark
00:50 20 Apr 21
Dwayne has been servicing our HVAC for the past several years. He's very knowledgable and professional. We really appriciate the the effort that he and the rest of the Edwards team put in to keeping us comfortable with a reliable HVAC system. Highly recommended.
D C
13:33 19 Apr 21
Friendly, knowledgeable guys. Great service.
Jarid Goodwill
13:46 15 Apr 21
My experience with Edwards has been perfect thus far. They are easy to do business with and I appreciate the time the techs take to explain what they're doing and why it's important. If you make an appointment, ask for Jeff. He has the experience and expertise needed to quickly diagnose and resolve issues.
cstephenson05
16:14 14 Apr 21
Best pricing for a new AC and heating. We did quotes from 3 different companies! Very nice and recommend them 100 %. They did a great job installing and making sure everything worked correctly and running smoothly before leaving. Even came out to check it when I had a question on a noise I had noticed. No questions asked!!
geary brown
15:40 11 Feb 21
EXCEPTIONAL!.. perfectly describes Edwards Heating and Air services from sales with Tim, to back-office involvement, to installation with crew Mike, Zach, Lee, Jesse, and Chad... couldn't ask for more, couldn't be more pleased. This organization is truly professional. HVAC Industry... please take copious notes!
Kathy Rose
11:33 15 Jan 21
Edwards Heating and Air has always been very professional, I got same day service on a repair. Prices are reasonable, everyone I have dealt with has been professional, courteous. I would definitely recommend
Christy LaMorte
03:53 14 Jan 21
Eric was very informative and helpful! I’ll be depending on Edwards Heating and Air for many years to come.
Steve Mayo
17:37 09 Jan 21
I have had 3 different Edwards techs come to the house. Each one was as courteous, professional and competent as the others. Very fair prices. Highly recommend Edwards!
Thomas Akin
14:56 25 Dec 20
We woke up to our furnace being shut off Christmas morning. Their on call person, Jeff, called me back within 30 minutes and was ready to come out. But first, he walked me through checking the system - and one thawed condensation drain later our furnace was back up and running and Christmas morning saved.
Loretta
03:09 07 Nov 20
Great company, great service. Reliable, informed, trustworthy, well staffed.
Lewis Patterson
14:12 24 Sep 20
I am a new customer & after getting several quotes, I am glad I chose Edwards Heating & Air. I received very good communications from the HVAC advisor Tim, and had great installers, Chad & Matthew, who went through my new HVAC very well with me and answered many questions. They made sure that everything was installed correctly before they left and they properly educated me on the system. I would highly recommend Edward HVAC for a new system, and they do great service work also.
Brandi Miller
22:42 22 Sep 20
From my first encounter with the office personnel, all staff at Edwards Heating & Air were very professional and courteous!At the time of scheduling my appt, the young lady was informative! The technician was on time and very knowledgable! My service was cost effective and executed quickly!Thank you Edwards for getting us back up and running!Sincerly,Customer for Life
jeff Roth
20:27 02 Sep 20
Had a problem with my condensate line; quickly and accurately diagnosed and repaired. i couldn't be happier with the service. I will use this company for any future HVAC issues
gaguy 101
20:01 29 Aug 20
We had to have someone come out when our HVAC stopped working and this cost was recommended. The guy who came out was great. He was able to fix our system by replacement a part he also found out other things were wired wrong and fixed all that while here. He let us know getting a service plan would save on the post and service call but it not high-pressure sales and was up to us to make decision. Would totally recommend Edwards to others.
Vernon Pearson
00:22 24 Aug 20
cody keel
15:17 19 Aug 20
Jeff was fantastic and was able to quickly identify the issue that needed to be addressed. He was also kind enough to provide me with some maintenance tips to prevent the issue from happening again. I will be using Edwards Heating & Air for all of my HVAC needs.
Jack W
18:46 17 Aug 20
Edwards is a model service company. I have used them several times. Friendly, prompt scheduling; Great techs like Jeff who explain everything that is up and what they are going to do - no surprises- respect for your time and your wallet. Honestly, I never write reviews, but did because this company sets the standard. Thanks.
Tiffany Rafferty
13:51 14 Aug 20
Not only do they take care of us and our scheduled maintenance, they are there so fast if anything goes wrong! We love Edwards for our home and business HVAC needs!
Candace Jackson
18:27 06 Aug 20
All of the technicians are always very professional and trustworthy. They efficiently get the job done and have practical tips and solutions. Jonathan diagnosed my issue and did a temporary fix until James could come out with the new parts. I highly recommend the Edwards Heating and Air Team!
Asif Vadsariya
23:20 02 Aug 20
Called them to replace damper as we have two story house. Technician was friendly and knowledge but he charged $376 for quick 15 minute replacement of damper which cost $60 on amazon. I felt overcharged as this was on top of $65 service charge.
Maudelet Badia
18:15 01 Aug 20
Excellent response time despite call being made on a Saturday. Jeff was very professional and was able to resolve the issue very quickly.Highly recommended!
Emily Perry
23:47 23 Jul 20
We called Edwards on Tuesday and they were able to come out the next day (which was the soonest of any company we called). Once they arrived, they knew exactly what the problem was and the whole appointment only took a little more than an hour. They were professional, courteous, on-time. We will definitely be using Edwards again should we need HVAC service in the future.
Jill McGowan
03:59 21 Jul 20
This is the best HVAC company I have ever dealt with. James was awesome and explained everything thoroughly. I wouldn’t ever use anyone else.
Brett Bryant
13:26 18 Jul 20
Great, fast service! My A/C went out on July 4, and they came out in just a few hours and had it fixed in less than 30 minutes. Great price too! I highly recommend!
Andrew
19:36 11 Jun 20
Amazing service. Our system went bad yesterday and literally the next day a tech was able to come out. The Scheduling and tech were both amazing. The tech was thorough, detailed, efficient, and customer service was 5 stars. I would absolutely recommend using Edwards Heating & Air
Courtney Wilson
00:45 04 Jun 20
When our air went out, they came out right away and got us up and running . The dispatch, Kim, was friendly, knowledgeable and got us set up right awa . The technician was very professional, helpful and got us up and running all while explaining everything so we could understand. The price was unmatched. I wont use anyone else ever again
Betsy Brower
02:28 23 May 20
We hired Edwards Heating & Air to install a new air conditioner for us. During their routine testing they discovered that our furnace needed replacing too. Long story short, there were basically no safety features on the old furnace. It could have caught our house on fire and blown up the water heater at any time.I did not feel pressured to replace the furnace on the spot, they just told me what was wrong with it, and the price for a new furnace. (Including a discount for getting both done on the same day!) I’m so glad they were honest with us and that we followed their recommendations.I will be forever grateful to Edwards Heating and Air for keeping my family safe and saving our home from potentially being destroyed.
Vidya Sagar
17:45 05 May 20
They were the original installers of the HVAC in my new home and I signed up for service contract to upkeep the system. My contract ended on 4/23/20 and due to the COVID 19 situation I requested my last service due on or by 4/23 be rescheduled to 5/5 which they agreed but showed up at the door and wanted me to pay for the service or renew my contract. Extremely unprofessional an lack of ethics.
Sagar Raje
21:46 18 Apr 20
Gavin Moon
20:07 14 Apr 20
Excellent service and professional staff. Very pleased with Edwards Heating & Air and the work done to our home on Starr Lake Dr NW, Acworth.
Mehmet Belgin
01:17 31 Mar 20
I've been a customer for 4 years, since they first installed my HVAC unit. Very reliable service and reasonable pricing. Their staff and technical team are top notch... even when you call them at 5:30am to make an appointment!
Richard Arey
20:02 12 Mar 20
Edwards Heating and Air are installing the HVAC system in our new home, currently being build. While waiting for our home completion, I needed an estimate on repair/replacement of our existing system in our current home. Tim, showed up exactly on time to make the estimate and while there helped me trouble shoot a current problem with the furnace.Tim and Mike have both been very professional, informative, and generous with their time.The experience saved me time and money. I'd recommend them to anyone.Richard Arey
Carol Eubanks
21:57 03 Mar 20
Great and friendly service!
Lalo Fabuloso
15:05 10 Feb 20
Excellent services
The Original Plumber
23:37 09 Feb 20
These guys are fantastic they came out and hooked up a heater for me outside on my porch. Dwayne was a technician and did a perfect job. Customer service from the awesome was great could not ask for better. Also have the new construction team install a complete system and another property that we own. These guys are great my heating and air guys forever. Keep up the good work guys greatly appreciated.
Bill Nix
00:23 16 Jan 20
These people are GREAT I live in Dallas and they are take care of all my rent houses. Best Service EVER!
Ted Peters
22:29 12 Jan 20
Brian V
14:07 09 Jan 20
Always on time - Stephen always does a great jobVery happy with the service
Mark Cockrell
00:11 07 Jan 20
I've only had good experiences with Edwards. Their techs are always friendly, informative and polite. The prices have always been reasonable, if not the lowest available, but the work has never been less than top-notch.
Brad Slaton
17:18 23 Nov 19
James was very prompt and a total professional. Knew exactly what he was doing and took the time to explain what he was doing. Highly recommended.
Michelle Hamilton
23:12 20 Nov 19
Great company everyone from office to Stephen our service technician was very professional, friendly and helpful!
Elena Rosales
14:12 15 Nov 19
Stephen did our maintenance and was great. Arrived when he said he would and answered all my questions.
Iris Skelton
15:48 13 Nov 19
Steven was here to service my heating system. He did a great job and I would highly recommend him to my friends and family.
Mary Witty
21:24 29 Oct 19
James was very professional and courteous. He explained a special feature on the thermostat that I had not previously understood. He is a really good man and I appreciate his positive attitude.
