Google Rating

4.8

Based on 416 reviews

Edwards Heating & Air

4.8

Henry Wu

02:41 01 Feb 26

I first contacted Edwards last year regarding an intermittent odor issue with my heat pump during heating season. They inspected the system and provided a clear written explanation about heat pump defrost cycles and aluminum evaporator coils.What I appreciate most is that their diagnosis has remained consistent over time. I recently consulted other HVAC companies for additional opinions, and the explanations varied widely — some even recommended costly component replacements or large upgrade packages.In comparison, Edwards’ original assessment was technical, measured, and did not push unnecessary replacements.Their communication was professional, and their reasoning has proven to be the most consistent. I would recommend them for HVAC service.

Jennifer McKissick

14:28 21 Dec 25

My heat wasn't working properly and Billy came out to inspect my system. The problem was trash had clogged the unit and it had to clean. Although I had service in the past, no technician mentioned the PMA Program. Billy was very knowledgeable and professional.

Russell Bergevine

21:16 16 Dec 25

Edwards Heating & Air solved my “no-heat”issue. Technician Scott, was outstanding as always. Scott gets a 10/10. Punctual, polite, and reps the company well.Edward’s is my go-to for all HVAC needs.Thanks

Jaleel Gerald Williams

17:43 25 Nov 25

Bryan was the gentleman who serviced and installed an air scrubber. He was exceptionally professional and knowledgeable of the product. He offered detailed instructions on maintenance until our next service appointment. Bryan confirmed our decision to have our HVAC serviced by this company was an excellent choice.

Chuck Cooper

12:11 17 Nov 25

Had a clown from this company tailgate me for no reason on Bells Ferry while taking my son to school. Then honked at me while we were sitting in traffic. Where exactly are you going to go? lol

Anne Marie Armstrong

08:25 15 Nov 25

I had an amazing experience with this company. My technician, Chad Brooks was very informative and professional! I highly recommend them for all HVAC issues and inspections needed!

Harrison Duckett

12:10 12 Nov 25

I've been using Edwards for years since moving into our new home back in 2014. I consistently review my service contracts with them year after year. We had to replace our entire system this past summer, and any issues or questions we have had they are quick to address. One of their techs that was in the area (Scott) came out to address a drain line issue the same day I reported it to James. Great group of folks with excellent customer service.

John Clarkin

02:28 12 Nov 25

Scott was excellent! He explained everything so even I could understand! Fixed my problem in less than an hour!

Patti Meadows

16:56 11 Nov 25

Had a great experience with Mike, who came to do our preventative maintenance service. As always, Edwards Heating & Air does not disappoint.

Marlene Ellison

18:40 29 Oct 25

Billy maintenance tech was on time, knowledgeable answered questions and complete service in timely manner. Was polite and clean up after. I recommend Edwards Heating and Air

Fran Cary

13:13 29 Oct 25

Billy Carter was my service technician. I appreciated the call prior to arrival. In addition, he was thorough and gave me a report on unit. He was courteous and respectful of my home. Glad I have the service contract to ensure my unit is in good working order.

Glenn Lemar

16:16 27 Oct 25

Bryan was very efficient and knowledgeable. He explained everything that he was going to do to check the heating system for the winter.I highly recommend this company.

Michael

14:23 23 Oct 25

As usual, Edwards was great. Billy was efficient, knowlagable and easy to work with-good guy. Thanks and keep up the good work

fred kurty

16:42 16 Oct 25

Bryan did an outstanding job. Explained what he was doing, and looking for. Pointed out a couple things to keep an eye on.

Kristin Mincey

13:52 16 Oct 25

Edwards heating and air is the best company and we have used them for years! Mike did an excellent job today with our winter service and we appreciate it so much!

Jenna Arca

17:59 10 Oct 25

Edward’s Heating & Air is fantastic to work with with. Billy did a great job with moving our thermostat and helping with airflow upstairs.

Delayne Culberson

13:33 08 Oct 25

Bryan, checked everything out and explained how it all worked. Made several recommendations that I will consider. Pleasure to work with him.

Edward Bradley

17:19 30 Sep 25

Billy came to look at the ductwork in my house and he was great. Very knowledgeable and took his time assessing the airflow and making recommendations

Donna Livesay

15:11 29 Sep 25

Highly Recommend! I initially had a problem with my AC repair, but this company really stood behind their work. They offered me a refund and then came back out to actually fix the issue instead of just covering it up. Hayden, the tech, was extremely knowledgeable, courteous, and ensured everything was working properly. Shane took care of things on the front end with honesty and professionalism. I really appreciate the way they handled the whole situation—definitely a company that cares about their customers!

Rich Montiglio

14:04 29 Sep 25

This company is hands down some of the nicest folks to deal with. I had a thermostat issue, and not only did they get someone out here first thing this morning, but the work was priced fairly and done right.My technician, Bryan, was very helpful and knowledgeable. Thermostat was replaced in minutes, and he took the extra time to look over my systems and give me some tips on how to get the best performance possible from my systems. Would recommend this company, and especially Bryan, to anyone looking for HVAC services.

Jeffrey Moss

17:00 19 Sep 25

When my systems fan motor started to fail they got out and had me up and running again in just a few hours for a reasonable price. My tech James was professional, prepared and efficient

Jessica Hopkins

15:42 08 Sep 25

I recently had Edwards Heating and Air in for maintenance. While the service itself was fine, my biggest frustration was their lack of basic courtesy. They had to cut into the sheetrock in the ceiling but did not provide any plastic or drop cloths to protect my home. This is an area where my pets eat, and after their first visit, I learned that I should move everything or it would be covered in chunks of Sheetrock and dust.In fact, the technician even asked me for something to cover a piece of furniture—why isn’t this something they provide? For a professional service, I expected more care to protect my home and belongings.

Beth J.

13:28 27 Aug 25

Our church used the services of Edwards Heating and Air. They gave us a quote for the first thing on the list and did a great job of repairing and re-doing what was needed so we had them do a significant amount of work replacing a furnace, a unit, and redoing all the duct work for multiple units. We were very happy with Jessie and Bryan. They were both very kind, professional, and went above and beyond! The prices were very reasonable compared to our other estimates and we were very happy with the work. Thanks!

Eduardo Delgado

00:38 20 Aug 25

After a rough first experience with this company, I’m happy to say they made things right. My initial appointment didn’t go as expected, but the team followed up quickly after my feedback. A different technician came out, diagnosed the issue accurately, and had everything up and running in no time.I really appreciate the professionalism the second time around—it’s clear they take customer concerns seriously. Everyone deserves a second chance, and I’m glad I gave them one. I’ll be using them again in the future. Thanks for turning it around!

Robyn Negron

14:43 05 Aug 25

Edwards was able to come out quickly. They showed up on time. James was very knowledgeable and skilled. He diagnosed the issue & fixed it one visit. He informed me of the cost of service before the work was done and explained the issue very well.

Anthony Raulerson

18:31 04 Aug 25

Billy was great. He went above and beyond on all aspects of the inspection. Will definitely be doing future business with Edwards Heating & Air, LLC.

T Hart

15:38 26 Jul 25

Edwards Heating & Air exceeded my expectations with their customer service, repair quality, and quick turnaround. Scott's dedication, professionalism, and willingness to go above and beyond is appreciated.

Jennifer Aekyung

16:54 22 Jul 25

Jonathan Dawson

01:43 19 Jul 25

Bryan came on an after hours service call. I called 7 companies explaining that my A/C was leaking water and we had it coming through our ceiling, from the attic! At 7:30 I finally found Edwards - and they patched me through to Bryan. He was 1.5 hours away, and said it would likely be 9pm before he could arrive, but because of what was happening to our home (and everyone else saying it would be 2 days till they could send someone out, he drove all the way to us and was able to solve the problem and get our A/C up and running in 30 minutes!I would highly recommend Edwards and especially Bryan for their prompt, courteous and professional efficiency in solving this A/C issue in the middle of July, in Atlanta!He cleaned up after himself, and operated quietly enough that our daughter slept through the entire project!Thank you Bryan. From our home to yours, God Bless you!

Doug Densmore

02:06 16 Jul 25

I recommend Edwards for your HVAC needs. We had a satisfactory experience today thanks to Bryan. Our a/c is working again! We appreciate his knowledge and professionalism. Well done.

DeeMike Travel Daniels

19:46 01 Jul 25

Scott was great kept me informed and put my AC back in the game. 2nd year using them for multiple units highly recommended

Richard Smalling

22:49 19 Jun 25

Bryan was punctual, professional, and through. He addressed a quirky problem. He said “ I’m not leaving here until the air conditioning is working.

S Pace

19:42 17 Jun 25

Thank you Edward’s Heating and Air. Your technician Hayden quickly scoped out the cause of our air problems and just as quickly resolved it.Hayden encouraged us to purchase a maintenance policy which showed that he cared about today’s problems but also cared about our future air and heat needs.Thanks for sending a qualified technician, having the part we needed on hand and for caring about Veterans via a discount!

Ben S

13:18 17 Jun 25

Bryan was amazing! He noticed a few very helpful things that we didn’t know about to help us save energy and help our equipment last longer. Highly recommended.

Pramod Eranezhathu Sasidharan

02:04 16 Jun 25

Hayden was a life saver , he promptly helped us on the day we moved in to our house after a very long drive but unfortunately the ac unit was not working , he came in and I can say he went above and beyond to make sure we were taken care off. Truly a saviour for the first day in the new house esp on a hot and humid day ! Can't thank him enough!!

Russ Thomas

14:26 12 Jun 25

Bryan Tanner was awesome!!! Very educational and attention to detail. Taught me so much about my system and how to take care of it. Thanks so much Bryan!!!

Cameron Lavette

17:34 28 May 25

F Alexander

18:56 23 May 25

Kevin Knight

14:58 22 May 25

I do not know who does the hiring at Edwards Heating and Air but everyone they send out are top-notch individuals, and same goes for the office personnel. Today we had the pleasure of having Chad check our AC/Heating units and I don’t know how anyone could be any better. Professional and personable, he is welcome here anytime, and I would give Edwards the highest of recommendations. Another 5 stars for Edwards!*****I don’t know how long we have used Edwards ( a few years now) and they have given us top-notch and prompt service since Day One. Everyone that has represented Edwards, both here at my home and in the office has been great ! Today’s visit we had an extremely friendly representative ( Brian) that did great work with a smile. He is another excellent representative of this company and would welcome him any time we need professional and conscientious service. We have been very happy with Edwards and I would unhesitatingly recommend them without exception!! Many thanks to Brian today!!— Kevin Knight

Edward Humphrey

18:05 21 May 25

Bryan provided excellent customer service. He was thorough and very knowledgeable about the HVAC system. It’s good to see that great professional service still exist! Bryan should be looked at as a valued employee with Edwards Heating.

James King

21:00 20 May 25

Lindsay Boone

21:12 16 May 25

James is the best, we’ve worked with him several times and he is so kind and explains everything very thoroughly! Highly recommend.

Jack W

16:11 16 May 25

Edwards is a model service company. I have used them several times. Friendly, prompt scheduling; Great techs like Billy who just came for my yearly maintenance contract. As a customer in this revolving door age, to have a return tech, one who is as knowledgeable and personable as Billy makes a difference. See you in the fall. Thanks Edwards.

J. Tim McCarthy

16:01 16 May 25

James performed our spring/summer service on all 3 HVAC units today. James arrived on time, was respectful of our house, and spent time cleaning and performing multiple preventive maintenance tasks on our units. Looking forward to a cool summer in the house.

Bo Patel

16:18 12 May 25

Billy was great and did a fantastic job. Short notice and showed up on time

Steve Briggs

15:10 12 May 25

David came out for my semi-annual service. He was terrific. Debriefed me on what he saw at at step of the service call. Took the dirty filters with him.

Nicole Fallier

20:19 09 May 25

James was super helpful in getting my AC working again! I appreciate his honestly and knowledge.

Aman Yadav

22:46 08 May 25

The team at Edwards Heating & Air are very professional. Highly recommend working with them on your HVAC needs. Shout out to Billy, who went above and beyond to make sure he finds the root cause of the leak in the cooling system and fix it even if that took him more than normal working hours to repair.

Dandrea Austin

13:43 08 May 25

Billy is awesome! I always receive great service from the Edwards team. I have been a long time customer.

SEJE George

14:47 05 May 25

Chad at Edwards Heating and Air was great! He was very courteous, thorough, explained options, and answered all our questions. Very knowledgeable.

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Acworth GA AC Repair

Carrier FAD in Acworth, GA

March 30, 2022 by All Contractor Marketing

Edwards Heating and Air offers comprehensive AC Service, quality system repairs, and superior HVAC installation in Acworth, GA. As your local Carrier FAD in Acworth, GA we put your comfort first. The Edwards Heating and Air team works hard to ensure your comfort all year long. Trust our experience as the #1 local HVAC choice …

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Acworth GA AC Repair

Carrier FAD in Acworth, GA